Can I return open dog food to Petco? Yes, Petco lets you return dog food that your dog did not like or wasn’t up to the standard, as long as you can produce the receipt of purchase and you return within 30 days.
Petco is one of the most popular pet supplies retailers in the US. It was founded in 1965 and has more than 1300 stores across the US, with its corporate offices located in San Diego and San Antonio.
The store has all the items of dogs, from head to tail, and it promises to keep its customers satisfied with great prices and policies. Dog lovers have every reason to agree that Petco is one of the best places to make pet purchases.
One of the many great things about Petco’s benefits is that it accepts returns of even opened dog food containers. So, if you have recently bought a food product from Petco and your dog doesn’t like it, read this article, for you might be able to get a full refund by returning it.
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Petco Return Policy in 2022
As per the current Petco dog food return policy, you can return it if you bought it in the last 30 days to get a refund or exchange. There are two ways you can send your Petco purchase back:
Return to a store
You can quickly return your purchase at a Petco store directly if it has been less than 30 days since the purchase date of shipment. However, if you need to return a prescription food product, it can only be done via mail. You cannot return a prescribed food product in a store.
To return the product at a store, you should first create and print out a store-return receipt (you can find this in the My Orders>>Orders History section on the Petco app) and purchase confirmation mail. To prevent issues, the store will also need valid ID proof.
Ship your items back
The second method to return your order is via shipment, and the first thing you should know about it is that you will have to pay for the shipping charges out of pocket. You must return your order by mail in 30 days of the original shipment. To return the prescribed food, you must write to the address given here.
You must also attach the original packing receipt with the return to get your refund. The refund will be done through the payment mode from which you made the original purchase. Sometimes, at the company’s discretion, you can even get a refund without having to return the product.
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Can you return open dog food to Petco?
Yes, you can, within the first 30 days of purchase.
If your dog was not happy with the product you can return the dog food to Petco, even if it’s opened already. You can return the items that you bought at Petco or their associate chain, Unleashed by Petco in the country.
However, there are certain conditions that you must abide by to get your return.
- Firstly, make sure that you return the item within 30 days of the original purchase.
- Also, you must carry the actual receipt of the product for the refund to take place.
- You can return items that purchased at a store within 60 days of the original purchase with a full refund. The refund will go back to your original payment method. If the product were bought via cash, you would have your refund in cash as well.
- You must also remember to carry a valid ID proof with you for the refund to take place.
- You can also ship the same to the address given above.
- If you have purchased prescribed food, you can only send it, and the shipping charge will be non-refundable.
The returns at Petco are relatively easy, but the store may refuse excess returns.
Can you return the open dog food without a receipt?
No, you will need a receipt.
The company’s return policy requires its customers to carry an identification ID and proof of purchase when returning the order. The evidence of investment means the original order receipt and a confirmation mail.
So, no, you cannot find your open dog food without the original order receipt and thus, will get no refund for your product.
However, if you have just lost your physical receipt, you can access your confirmation mail of the order (you will find it in your registered email) or go to the Order History section in your Petco account.
Once you find the order you want to return, you can find and select the ‘View Details’ section, and your receipt will come up. For store purchase/return, you will have to carry the printout of the receipt to get your money back, or they will not accept the product, and thus, no refund will be provided.
However, if you are returning the item to the same store from where you bought it, you can return your order and get store credit instead of a refund.
The next time you purchase a new product, you can use the store credit to make the payment instead of paying cash. You can learn more about how it works by engaging in a conversation with the manager or employee of the store.
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Can you return all kinds of open dog food?
Yes, you can return all kinds of dog food within the 30-day limit.
You can return dry, wet, or canned dog food to Petco within 30 days from the date of purchase on the receipt. You must also carry the original receipt of the purchase or confirmation mail, along with valid ID proof, to get the refund on the product.
If you fail to return the product within 30 days, you will not be eligible for exchange or return of the item, and thus, no refund will be issued in your bank account.
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If you are wondering what Petco does with the open dog food, well, it depends on the store policy of each outlet in the country. Since they cannot sell an already opened food product, it is expected that they either throw it away or give it to stray dogs or donate it to an animal shelter.
The good thing is that you can return the package if your dog doesn’t like it and get your money back. Thank you for reading we hope we answered your questions about Petco returns. If you need more details, just drop us a word in the comments below.